Rules and the cost of delivery with Wildberry: Conditions. Is it possible to cancel the paid delivery to Weildberris and how to do it? Delivery with Wildberris is delayed - what does this mean?

In this article, we will talk about how the delivery is carried out on Weildberris, what conditions and features it has, as well as how much it costs.

Contents

Wildberry It is one of the most popular online stores today. Here you can purchase clothes, leather -scale and all kinds of accessories. The store has established logistics, its own courier service, as well as a large number of pickup points. However, before placing an order, it is important to study the conditions of delivery.

How does Vildberry's delivery work?

Delivery of goods on Wildberry possible in different ways. In particular, the online store has more than 14 thousand own issues of issuance, brings purchases of customers to more than 13 thousand postmates, and also sending the Russian Federation and courier.

In addition, delivery has a number of features that customers should know about:

The ordered goods can be delivered on any day of the week, even on holidays
Clothing is allowed to try on before payment. Thus, if suddenly the thing does not fit, then it can be returned immediately
In Moscow and the region, goods are delivered the day after the order was placed. Products are brought to other cities for 1-7 days. For residents of remote areas, delivery is stretched up to 10 days
There is no minimum order cost. So you can buy a product even for 100 rubles and for it the delivery conditions will not change

Courier delivery with Wildberris: Conditions

The most popular today is the delivery of goods to Wildberry courier. It is the most convenient, as the goods are brought to the house or to any other specified address. At the same time, you can measure the acquisitions and immediately return them if they do not fit. The courier will expect within 20 minutes. By the way, it is not necessary to pay precisely in the hands of the courier. You can do this during the placement of the order.

There are situations when, after placing an order, a person understands that he will not succeed in meeting the courier due to the circumstances. In this case, the delivery date can be changed. For this:

Open "My delivery" in your personal account and find the order you need
Choose "Change" And already on the editing page, select the right date and time
After that, click on the button "Save"

There are situations when the right time in the calendar is not highlighted. In this case, you will have to choose another day, since it is in this courier that will be busy.

Delivery to Weildberris to Shipment Sheep points: Conditions

The next method to which the goods are delivered to WildberrySearch points are points. They are open in almost every large city in Russia. In total, the online store has 2 831 office. When the client makes an order, then from the list proposed by the list he can choose a item that is located closest to it.

It is important to note that each pick -up point has an fitting room. So you can immediately evaluate the quality of the purchase on the spot and check whether the size is suitable and whether the parameters correspond to the declared. If the thing suddenly does not fit, then the product can be immediately returned back.

Delivery to Weildberris in postmates: Conditions

Delivery of goods on Wildberry In the postams, this is another convenient way to get the goods. These are special automated postal stations. They are cabinets with locking doors, in the cells of which parcels are stored. They can be obtained only by the owner who has a special code from the online store.

When placing an order, choose a suitable delivery method. However, be sure to pay attention to several points:

What time is the postmate working
When delivery is possible - the nearest date
The address of the postamate

In fact, the mode of operation of the post station depends on the place of its location. The next delivery date is chosen by one that will be convenient for you. This allows you to get rid of some problems. As for the address, you need to choose the one that is as close as possible to you.

When the package arrives at the place of receipt, SMS message with a special code will come to the phone. It will need to be entered on a special scoreboard. By the way, postmates allow you to pay for purchases in fact. That is, when placing an order, you can not make a payment, but do this after the package is brought. The only drawback of this delivery method is the lack of the possibility of fitting. So if you purchase clothes and are not sure that it is suitable, it is better to choose another delivery method.

Is it possible to change the address or delivery method to Weildberris?

Когда клиент оформляет заказ, то он определяет, каким способом будет осуществляться доставка товара на Wildberry. However, there are situations when the order seems to be already issued, and then suddenly you need to change the delivery address or method.

In fact, the functionality of the online store does not provide for a change of both details. In this case, you can either leave everything as it is, or cancel the order and place it again.

If you decide to do the cancellation, then go to "My delivery" And cancel the purchase, and then place a new order. Just keep in mind that this may affect the calculated percentage of ransom.

Is it possible to cancel the paid delivery to Weildberris and how to do it?

There are situations when the delivery of goods to Wildberry It becomes not needed, for example, the client changed his mind and does not want a purchase no more. However, some believe that it is impossible to cancel the order. But this is not so. The simplest of all ways is to refuse your personal account.

For cancellation in your personal account, go to "My delivery" And under a product that is no longer required, select "Delete out of delivery". After that, the delivery will be canceled.

Another possible way is a call to the hotline by number 8 800-100-75-05. A call from any corner of Russia will be free. To talk with the operator, prepare your name, phone number, delivery code, and so on.

Delivery with Wildberris is delayed - what does this mean?

There are situations when the delivery of goods to Wildberry delayed. However, this happens very rarely. As a rule, during the placement of the order, you can always see the estimated delivery date. It can change if the delivery suddenly delays. The store will definitely warn the client about this.

Why is the paid delivery of goods to Weildberris?

As you know, the delivery of goods to Wildberry Free. However, new customers, when placing the first order, are surprised to find that the cost of delivery is 200 rubles. The question arises of why this is happening? According to the conditions of the online store, it depends on the percentage of ransom during working with the store. It allows you to understand how responsible a person, therefore, delivery becomes free when certain indicators are reached.

To achieve free delivery as quickly as possible, you need to order goods wisely so that you do not have to refuse them. In this case, the percentage of ransom in 20% will be reached quickly enough. It is this parameter that characterizes the client as positive. By the way, these indicators also affect the size of discounts in the future. At the same time, trying on clothes or shoes is free. However, in some regions, the refusal of the goods became paid. The amount is 50 rubles for each position. This fact is recommended to clarify in its region.

In some cases, delivery to Wildberry It will always be paid. This applies to remote regions, where the online store is trying to cover transportation costs. Its cost is fixed and is 200 rubles.

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